Return Policy:
If you are not satisfied with your purchase you may return it to us in new
condition within 7 days. We will refund your purchase price less 15%
restocking fee. You should consider insuring the item as we can not give
you a refund without receiving the item. Please contact us for an
authorization number at ContactUs@NLYCreations.com. You must receive
an authorization number to receive credit.
condition within 7 days. We will refund your purchase price less 15%
restocking fee. You should consider insuring the item as we can not give
you a refund without receiving the item. Please contact us for an
authorization number at ContactUs@NLYCreations.com. You must receive
an authorization number to receive credit.
Please NOTE: Special order or personalized items can not be returned.
We will not refund the shipping charges unless we are in error or the product
is defective.
is defective.
If the item is damaged during shipping please retain all packaging materials
and contact us immediately. We will initiate the claims process.
and contact us immediately. We will initiate the claims process.
If the item(s) were sent to an undeliverable or wrong address because the
one you provided was incorrect you will be responsible for the full cost of
shipping to the correct address.
one you provided was incorrect you will be responsible for the full cost of
shipping to the correct address.
Shipping Rates and Policy:
All of the item(s) are shipped UPS ground or USPS or FedEx unless
otherwise noted. You will receive a separate email after the package has
been shipped.
otherwise noted. You will receive a separate email after the package has
been shipped.
Most in-stock, non-personalized items will be shipped within 5 business
days for credit card/PayPal orders. Flags may be longer delivery and can
take up to two weeks after order is confirmed before being shipped.
Personalized items will be shipped within 7 business days unless we notify
you otherwise. Please order early during the busy season to prevent delays
in shipments.
days for credit card/PayPal orders. Flags may be longer delivery and can
take up to two weeks after order is confirmed before being shipped.
Personalized items will be shipped within 7 business days unless we notify
you otherwise. Please order early during the busy season to prevent delays
in shipments.
Back ordered or out of stock items will be sent when received and you will
be notified if any of your items will take more than one week before they will
be shipped.
be notified if any of your items will take more than one week before they will
be shipped.
We are able to send shipments to the lower 48 states and Hawaii at this
time.
time.
| Standard Delivery -- Lower 48 States |
|
| Copyright 2013, NLY Creations |
 |  |  |  |  |  |
Other Policies:
Errors will be corrected when discovered. Prices and availability are
subject to change without notice. NLYCreations.com reserves the right to
revoke any stated offer and to correct any errors, inaccuracies or
omissions, including after an order has been submitted, whether or not the
order has been confirmed and your credit card charged. If your credit card
has already been charged for the purchase and your order is cancelled,
NLYCreations.com will issue a credit to your credit card account in the
amount of the charge. Individual bank policies will dictate when this amount
is credited to your account.
subject to change without notice. NLYCreations.com reserves the right to
revoke any stated offer and to correct any errors, inaccuracies or
omissions, including after an order has been submitted, whether or not the
order has been confirmed and your credit card charged. If your credit card
has already been charged for the purchase and your order is cancelled,
NLYCreations.com will issue a credit to your credit card account in the
amount of the charge. Individual bank policies will dictate when this amount
is credited to your account.
We work hard to prevent errors on this site; however if you see something
that you think might be an error, please send us an e-mail so that we can fix
it. Thanks.
that you think might be an error, please send us an e-mail so that we can fix
it. Thanks.
|
| Standard Delivery -- Hawaii |
California Prop 65 Warning:
Our jewlery is made from beads and charms purchased from other vendors